Ordered a platinum flat. Didn’t feel right. They suggested I return it and get a comfort fit. Did it. 4 days later I got the credit and the new ring. Outstanding.
L
Lacey O.
Online order
I'm very pleased with the wedding band I ordered, it's competitive price, ease of shipping and response from the company when I emailed them a question. My only worry was right after I ordered, the money was debited out of my account and I didn't receive a confirmation email. I emailed the company and they quickly replied. I rarely spend a lot of money online and was worried it wasn't a legit company, but in the end, very happy I ordered from them.
Hello Lacey,
We are sorry that you did not receive the order confirmation email from us right after you placed an order. Our system automatically sends a confirmation email but sometime it goes to the spam folder. We will try to find a better way for the order confirmation email to get delivered to our customer's inbox.
4.9/5
Based on 1,295 reviews subject to moderation
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Great customer service and quick responses.
Review of 3/14/2025, reflecting an experience on 2/15/2025 by Michael V