Please provide your order number, SKU, Weight Option, and Size you would like to exchange in the message box. Please also provide the Date you need your exchanged ring by.
We will email you a prepaid USPS Return Label by the end of the next business day. We will refund if the price of the newly exchanged ring is less than the original. If the price of the exchanged ring is more than the original, then we will notify you via email so you can verify and pay the difference online.
After receiving your USPS Return label, please print the label and bring it to the nearest post office. Scan the return package, request a receipt, and hold the receipt for proof.